Jay made me feel comfortable in an uncomfortable situation because he was both honest and optimistic about my case. He told me the truth, the worst-case scenario, then ultimately fought for and achieved the best-case scenario. He made sure every move we made was in my best interest and within my comfort zone. He always returned phone calls and emails promptly and took the time to explain every step of every court date, fee, charge, and outcome. He made me feel taken care of and respected in a difficult situation. I mostly appreciate his honesty about the potential outcomes and his willingness to fight for my case, regardless of how much time it took. I have since recommended him to my friends and would definitely do so again.